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FAQ

Common Questions

How quickly can you respond?

We typically respond within 1–2 hours during business hours (Mon–Sat, 7 am–7 pm). For urgent requests, use our WhatsApp number for the fastest response.

What areas do you service?

We service all of Australia Wide. Contact us to confirm if we cover your specific suburb.

Do you offer same-day service?

Yes! We offer same-day service subject to availability. Contact us as early as possible for same-day requests.

How do I get a quote?

The fastest way is to use our online quote form, which walks you through all the details we need. You can also call or message us directly.

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Ready to get your furniture assembled?

From flat pack builds to full room setup, Liztty makes furniture assembly simple, fast, and professionally handled. Tell us what you need assembled and we'll help you book the right service for your home or workspace.

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How We Can Help You

Australia-Wide Home Services Support

Our support team is available Monday to Saturday, 7am to 7pm AEST. Whether you need a quote for furniture assembly, want to reschedule a booking, or have questions about our services, we are here to help. For the fastest response, use our WhatsApp service — most enquiries are answered within one to two hours during business hours. Alternatively, call us directly or submit the contact form above and we will get back to you promptly.

Services You Can Enquire About

Contact us for quotes and bookings across our full range of home services. Furniture assembly covers all major brands including IKEA, Fantastic Furniture, Amart, Temple and Webster, Freedom, and Officeworks. We assemble beds, wardrobes, desks, bookshelves, dining tables, TV units, outdoor furniture, and office workstations.

We also handle furniture and appliance delivery, local moving, decluttering and organising, TV mounting, picture hanging, shelf installation, handyman services, end-of-lease cleaning, and complete move-in or move-out packages. Flat-rate pricing starts from $49 with no hidden fees or hourly surprises.

Areas We Service

Liztty operates across all major Australian cities and surrounding suburbs. Our service network covers Sydney and Greater Sydney, Melbourne, Brisbane, Perth, Adelaide, Gold Coast, Sunshine Coast, Canberra, Wollongong, Newcastle, and many more regions. Contact us to confirm availability in your specific suburb — if we cover your area, we can often arrange same-day or next-day service depending on availability.

Getting the Fastest Quote

The fastest way to receive a quote is through our online quote form. It walks you through the details we need — service type, item descriptions, preferred dates, and your location. Most quotes are generated instantly. For complex or custom jobs, our team may follow up within a few hours with a tailored estimate. You can also request a quote by calling us, messaging via WhatsApp, or using the contact form on this page.

Rescheduling or Cancelling a Booking

Need to change your booking? Contact us at least 24 hours before your scheduled appointment and we will reschedule at no extra cost. Same-day rescheduling is also available when possible, though availability may be limited. To cancel a booking, simply let us know via phone, email, or WhatsApp. Cancellations made more than 24 hours before the appointment are fully refundable. We understand plans change and make the process as simple as possible.

Feedback, Complaints & Quality Guarantee

We take customer feedback seriously. After every job, you can rate your professional and leave a review. If you are not completely satisfied with any aspect of the service, contact our support team and we will investigate promptly. Our satisfaction guarantee means we will send a professional back to fix any issues at no additional charge. For formal complaints, email us directly and our team will respond within one business day with a resolution plan.

Business & Property Manager Enquiries

If you manage multiple properties or need regular service bookings for your business, contact our commercial team for customised pricing and priority scheduling. We work with real estate agencies, property management companies, Airbnb hosts, strata managers, and corporate clients across Australia. Volume discounts are available for businesses that book regularly. Our commercial accounts include dedicated account management, consolidated invoicing, and priority response times.

Helpful information

Before You Get in Touch

What Information Should I Have Ready?

To help us provide the most accurate quote, have the following details ready: the type of service you need, the brand and model of any furniture or appliance items, the quantity of items, your preferred date and time, and your full address including suburb and postcode. For furniture assembly, knowing the specific product name helps us estimate complexity and time. Photos of items or the workspace are helpful for custom jobs. The more detail you provide, the faster and more accurate your quote will be.

Response Times & Operating Hours

Our customer support team operates Monday to Saturday, 7am to 7pm AEST. WhatsApp enquiries are typically answered within one to two hours during operating hours. Phone calls are answered immediately during business hours. Contact form submissions receive a response within four hours on business days. For urgent requests outside operating hours, WhatsApp messages are monitored and critical enquiries will be addressed as soon as possible. All service bookings can be made online 24 hours a day, seven days a week through our website.

For Service Professionals Looking to Join

If you are a service professional interested in joining the Liztty platform, we welcome your enquiry. We are always looking for skilled furniture assemblers, handymen, movers, cleaners, electricians, and other service professionals across Australia. Contact us through the form above or visit our registration page to start the application process. You will need to provide proof of identity, public liability insurance, relevant qualifications or trade experience, and references. Approved professionals gain access to our full suite of business management tools.

Service details

What to Expect When You Book

Professional, Vetted Service Providers

Every Liztty professional is fully insured with public liability coverage and has passed our multi-step verification process including identity checks, criminal background screening, and skills assessment. Our professionals arrive on time, wear clean attire, carry a complete toolkit, and treat your home with respect. They protect your floors and walls during work, clean up thoroughly after every job, and leave your space cleaner than they found it. Customer reviews are public and transparent, helping maintain our high quality standards across every booking.

Flat-Rate Pricing with No Hidden Fees

When you contact us for a quote, you will receive a flat-rate price that covers everything — labour, travel, tools, hardware, and cleanup. There are no hourly charges, no callout fees, no weekend surcharges, and no surprise add-ons. Small furniture assembly starts from $49, standard items from $89, large or complex builds from $169, and TV mounting from $89. Delivery pricing depends on item size and distance. The price in your quote is exactly what you pay — we believe in complete transparency.

Same-Day & Weekend Availability

Need something done today? Same-day service is available in most capital cities when you book before midday. Next-day appointments are almost always available. We also offer evening and weekend time slots at no extra charge — because we know your schedule does not always fit business hours. When you contact us, let us know your preferred date and time, and we will match you with an available professional in your area as quickly as possible.

Our Satisfaction Guarantee

Every Liztty job comes with a satisfaction guarantee. If any aspect of the work is not up to standard, contact us within 48 hours and we will send a professional back to resolve the issue at no additional cost. We photograph work areas before and after each job for quality assurance. Our dedicated customer support team handles any concerns promptly, ensuring you are completely happy with the result. This commitment to quality is why thousands of Australian homeowners trust Liztty for their home service needs.

Popular Services Customers Contact Us About

The most common enquiries we receive include IKEA furniture assembly, flat-pack wardrobe and bed frame builds, office desk and workstation setup, TV wall mounting on plasterboard and brick walls, floating shelf installation, picture and mirror hanging, furniture and appliance delivery, local small moves, decluttering and home organisation, garage cleanouts, and complete move-in or move-out packages.

We also handle baby furniture assembly including cots and change tables, outdoor furniture setup, trampoline assembly, cubby house construction, curtain rod and blind installation, door handle and lock replacement, and general handyman repairs. If you are not sure whether we cover your specific task, contact us and we will let you know promptly.